Shipping Policy

SHIPPING INFO

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EXPRESS SHIPPING

​- 2 to 5 Business Days Worldwide

​- With Tracking 

​- Shipping cost is calculated at checkout​

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​STANDARD SHIPPING

 - 15 to 30+ days

​- No Tracking

​- $8.90 USD, Worldwide | In All Wallets

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​WORLDWIDE DELIVERIES

​-We deliver from our warehouse in India to wherever you are.

​-All of our express deliveries offer the benefit of an online parcel tracking service for added peace of mind.

- Sorry, we don't deliver to PO BOX or pack stations.

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​EASY RETURNS

​-30 Day Satisfaction Guarantee

​-If you are not completely satisfied with your purchase, return it hassle-free. See our Return and Exchanges Policy for details.

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Returns & Exchanges

 

30 DAYS SATISFACTION GUARANTEE​

- We hope you will be completely satisfied with every product purchased from our website, but if for any reason you are not, simply return the product to us – hassle-free.

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​HOW TO RETURN OR EXCHANGE AN ITEM?​

- Please contact us

​- We will be in contact with you usually within the same business day with all instructions. 

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FOR EXCHANGES OR REFUNDS

​If you change your mind (it happens to the best of us), or wish to return an unwanted gift, please contact us, as we would love to help you.

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There are a few things to note:

​- All items must be returned in their original condition and in the original packaging.

​- The return shipping isn't covered.

​- The refunds will be free of charge and will always include the products amount of the items you are returning, the shipping amount will be deducted from the refund.

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​RECEIVED THE INCORRECT ORDER

​We’re pretty strict with our quality control, but occasionally something might go wrong. If your product is faulty, or we sent you an incorrect order by mistake, contact us within 30 days of delivery for a full refund or ship the correct product.

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​HOW LONG DOES IT TAKE TO PROCESS A RETURN?

​Once the returned product with the RMA number arrives in our warehouse, it may take 1-2 business days to process.

​As per company policy, the customer is responsible for the shipping back to our warehouse for their return/exchange.

​Please note: All returned packages must be sent with a tracking number.

​Golchee cannot be held responsible for any returned packages. Packages can be sent without tracking at your own risk.